Privacy & Terms

Privacy

Hear Technologies (Pty) Ltd will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Hear Technologies (Pty) Ltd.
 
Hear Technologies (Pty) Ltd will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Hear Technologies (Pty) Ltd reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Hear Technologies (Pty) Ltd web services.

As a condition of use of this site, all users must give permission for Hear Technologies (Pty) Ltd to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by Hear Technologies (Pty) Ltd is kept secure and no access to raw log files is given to any third party.

Use of cookies
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences.

Data protection and confidentiality
Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.
Any information you do submit will be stored securely and will never be passed on or sold to any third party. 

Terms and Conditions

Please read carefully. By purchasing goods from the Online Shop, you accept these terms and conditions:
Hear Technologies (Pty) Ltd may be willing to accept goods for return on condition (A) the goods are returned within seven working days of the date of delivery and (B) the goods are returned unused in their original packaging with the packaging undamaged. In order to return a product, a written request (letter or email) must be submitted to us within these 7 days. We recommend you send returns back to us via recorded delivery, as refunds will only be made upon receiving the goods in perfect condition. We accept no responsibility for lost or stolen goods during delivery. Hear Technologies (Pty) Ltd will not accept goods for return unless the above conditions are met. Hear Technologies (Pty) Ltd reserves the right not to accept goods for return at their sole discretion. None of these terms and conditions affect your Statutory Rights.

Delivery Policy
We send all deliveries via Registered Post, so that all deliveries must be signed for. Larger orders will be dispatched by a receipted courier service. Your delivery will normally be delivered to your door within 2-5 working days, once the payment has cleared. 
Express/Hazardous delivery method does not guarantee you will receive the product next day.Hear Technologies (Pty) Ltd accepts no liability for loss or damage arising to late or non-delivery. 

Availability
Placing an order on this Online Shop does not guarantee that the item is currently in stock. In the case of an item being currently out of stock, we will contact you within 48 hours to advise a likely delivery date, or an alternative product. 

Pricing
Prices are listed in (R) ZAR and are exclusive of post and packaging charges. All prices include VAT at the rate of 14%. Hear Technologies (Pty) Ltd has a policy of continuous development and as such all prices and specifications of items are subject to variation without prior notice.